Technology Transformation

For CIOs

CIOs have the unique challenge of keeping their technology investments optimized to support operations and align their organization’s IT infrastructure with business priorities.  CIOs deal with various questions:  What is our optimal organization and vendor strategy?  How do we increase the company’s bottom line?  How do we best serve our internal customers?  How do we secure and protect our data against various threats? How do we best utilize technology to optimally execute the business model?  Where do we invest to modernize our legacy infrastructure?

FTI can help you devise strategies to address these questions and put them into practice.

We help with…

Technology Modernization

Digital capabilities are made possible largely because of the technology solutions which underpin processes. FTI Consulting creates the strategy for your applications, data and infrastructure so that your digital capabilities are enabled in a timely manner.  We design the future state of your applications, data and processes, allowing you to get a detailed view into your future state before making investments and changes. We also review your existing initiatives for alignment with your digital requirements, dependencies and sequencing. We transition your organization to a dev/ops paradigm and advise your teams on transitioning to an asset-lean footprint.

ERP Optimization

ERPs and their utilization vary widely across organizations and, when appropriately used, create agility and efficiency. However, when poorly designed or aged, they create significant drag on the company. FTI Consulting assesses your ERP implementation and supporting ecosystem, assists with ERP selection, and architects a target state for a reimagined ERP solution to achieve your business ambitions.

IT Outsourcing

The FTI Consulting IT Outsourcing practice focuses on the planning and execution of outsourcing transformation with the goals of maximizing the return on investment, minimizing risk and improving operational effectiveness. Outsourcing planning activities include partner selection, objective/goals definition, vendor selection, terms and conditions (T&C) definition, request for proposal (RFP) issuance and statement of work (SOW) negotiation. Our solutions ensure that what is being outsourced — business case, required vendor service level agreements (SLA) and performance requirements — is well defined, measurable and built into the vendor agreement. Our implementation execution activities address the planning, governance, communication, transition and execution of the transition to outsourcing.

Cybersecurity and CISO

We build a safer future by helping organizations understand their own environments, harden their defenses, rapidly and precisely hunt threats, holistically respond to crises, and sustainably recover their operations and reputation after an incident.

Intelligent Automation (RPA+)

Intelligent automation improves your cost structures, speed and agility while freeing up critical resources to focus on higher value adding tasks. FTI Consulting offers comprehensive intelligent automation services including automation and Robotic Process Automation (RPA) strategy, assessments and business plans, solution and architecture design and implementation services. We help clients develop automation centers of excellence (CoE), design and execute change management programs and to launch and scale pilot initiatives.

SaaS and Cloud Migration

Many CIOs are focusing on cloud migration today. Yet the process of migrating data centers is complex and risky, and public cloud costs can be opaque. Our experts have the skills to work through the challenges of these migrations to develop your transition roadmap and to model the one-time and run-rate costs of shifting to the cloud.

Regulatory Compliance

FTI Consulting’s Technology Transformation practice recognizes the critical importance of establishing effective compliance and controls frameworks for clients. Our practice in this area is focused on assessing, developing and implementing regulatory compliance capabilities that are fully integrated with key business processes. Our approaches also include building controls for identifying violations and a mechanism for determining how to respond when incidents occur. Technology Transformation focuses on embedding regulatory compliance into an overall IT function to make process and compliance seamless. Our team can assess current capabilities, develop and implement compliance programs, prepare corporate integrity agreements, and perform risk assessments.

Bespoke Applications

For a variety of reasons, off-the-shelf software solutions do not fit the need for companies. FTI Consulting’s team of experts conduct discovery, gather detailed use-case requirements, design meaningful customer journeys and prototype, develop and implement bespoke, fit-for-purpose applications to help clients solve their most challenging business problems.

Organization Design

Organizational structures and cultures define how work gets done in your organization. We assess capabilities and talent in your technology organization to address your current challenges and future ambitions. We design and implement structures, culture, roles and performance management and provide turnkey change management to facilitate all scales of transformation.

Digitally Enabled Operations

We design your operating models for the new realities and ambitions of a digital world. We increase velocity, efficiencies and engagement by architecting automated processes and the supporting infrastructure to leverage digitization, advanced analytics, automation and RPA.

Contact Our Experts

Bill Brydges

Managing Director

Corporate Finance

Greg Kuhn

Managing Director

Corporate Finance



IT Best Practices for Building COVID-19 Resilience

The pervasive presence of IT in nearly all operations warrants continued and decisive leadership attention as portfolio companies and support businesses address the impacts of COVID-19. Building resilience to get through the pandemic and beyond involves focusing on three key areas.


Robotic Process Automation: How to Successfully Stand up a Digital Workforce

With a recent surge in adoption of Robotic Process Automation, many midsize companies are asking how they can get in on the action. Here’s what they’ll need to successfully implement this back-office transformation accelerator.


IT Best Practices for Building COVID-19 Resilience

A well-defined FP&A technology infrastructure is key to improving business performance.