Technology Modernization

Technology Modernization

Our team of experts will work with you to find the right technology solutions for your organization.

We can help you make your company more attractive to potential investors and increase shareholder value by assessing technical debt and finding cost-effective means of deploying new technologies to keep your business running up to speed. Our technology modernization assessment will focus on organization, infrastructure, business processes, applications and data layers in order to determine the best path forward for you and your organization.

Technology Modernization

Define your Technology Modernization strategy, align the SaaS and Cloud migration with Product go-to-market plans, craft the data strategy to align with Machine Learning, Artificial Intelligence and Business Intelligence needs and enable automation of operations processes to improve efficiencies.

Assess and enhance the foundational elements of technology organization, infrastructure, application, data and processes to enable a modern business aligned function. Our team of experts, with hands-on experience managing IT operations in their past roles, can help conduct diagnostic assessment, provide recommendations to address risks and opportunities, define solutions including strategy and roadmap and help with the execution.

Technology Modernization in Action:

SITUATION

A company’s corporate IT operations struggled to adequately support business needs and failed to execute critical technology initiatives. FTI was brought in to conduct a current state IT assessment and develop a roadmap to transform the IT organization, processes and systems.

OUR ROLE

We conducted assessment of current state IT operations across all business units. The team performed a gap analysis of IT organization, spending, system architecture, IT infrastructure, cybersecurity and data. FTI Identified opportunities for improvements and develop a roadmap to achieve.

OUR IMPACT

We uncovered multiple areas of high risk and systemic issues to be addressed by creating a prioritized list of recommendations for the company to invest in. We helped redesign a function-based Corporate IT org structure, centralize ITSM function with formal processes and frameworks and develop a new Enterprise Architecture function including applications, infrastructure and data.

SaaS

FTI’s team of technology experts find a SaaS solution that aligns with client strategies and accelerates the achievement of their business goals, whether they want to break out of existing silos, grow new SaaS businesses, or transition completely to a SaaS model.  TTP is also skilled at transforming existing capabilities to a SaaS platform while lowering user upfront costs and attracting a larger customer base.

FTI determines the appropriate SaaS solutions for clients through meticulous assessment of their business processes. TTP leverages extensive experience and industry best practices to facilitate a comprehensive vendor selection process and develop a customized target state roadmap that allows clients to mitigate risk, reduce costs and address gaps. The team’s goal is to help clients capture the full potential of SaaS by developing personalized growth strategies that position the client for success.

SaaS in Action:

SITUATION

An industry leading retail services provider, hired FTI to develop a unified field platform strategy intended to standardize business processes and achieve economies of scale across business units.

OUR ROLE

FTI executed a comprehensive request for information (RFI) process to evaluate leading SaaS vendors and provide a robust target operating model, financial model, go-forward strategy and roadmap.

OUR IMPACT

FTI’s effective go-forward strategy allowed the company to reduce costs and improve speed to market. TTP’s efforts rationalized multiple current state platforms while driving standardization across business units and increasing the overall chance of success.

Cloud Migration

FTI’s team of trusted technology experts leverages extensive industry experience, firsthand operational knowledge and specialized talent to help clients achieve their technical and business goals. However, technology is only one facet of a successful cloud migration. We partner with other FTI practices such as Performance Improvement and Cybersecurity to provide clients with comprehensive perspectives of their cloud migration journeys.

FTI collaborates with clients throughout the end-to-end migration process, from strategy through operational execution. We work to understand the client’s unique business needs and unlock the cloud’s full potential by leveraging automation and agile principles. TTP experts recognize the high velocity of changes involved in the migration process – technical, organizational, process and strategic – aligning each to maximize benefit and adoption. Together, we define an appropriate deployment model and develop a cost-effective migration strategy and roadmap tailored to client goals while managing risk, maximizing opportunity, shedding cost and minimizing disruption to the business.

Cloud Migration in Action:

SITUATION

A leading real estate investment banking company undergoing a carve-out from a large Financial Services firm, hired FTI to plan and design a cloud migration strategy.

OUR ROLE

FTI facilitated the infrastructure and application migration of company resources to the Microsoft Azure cloud by developing a stable application cloud migration strategy and implementation plan supported by Agile DevOps methodologies.

OUR IMPACT

TTP’s deep expertise in technology, strategic planning, finance and transactions resulted in a highly successful transition. The team collaborated with the client to effectively manage and embrace change while instilling a cloud-first approach within the organization.

Bespoke Applications

For many unique cases, commercial off the shelf systems are either not a good fit, too expensive to customize, or difficult to support. FTI’s team of Technical experts can help organizations identify and design for these unique situations.

FTI engages with clients to understand the unique business requirements to rationalize the need for development of a bespoke application. Our experts help design the system and data architecture, data flow, user experience design and key KPIs to monitor performance. FTI also executes a PMO on the development effort with the organization to ensure timely, to-specification and on-budget deployment of the bespoke application.

Bespoke Applications in Action:

SITUATION

A large auction house relied on financial estimates over hard data for manage revenue projections. There was relatively little insight into risk and sale outcomes. Current systems in place did not support the level of analysis, cash flow impacts and capital constraints required for efficient operations. Well informed decision making was difficult and required a lot of manual data manipulation and duplication.

OUR ROLE

FTI established a “war room” for deal approval and created a bottoms-up system design, data architecture and a systems integration plan that fostered a step change in the organization’s ability to model and manage deal, risk and sale outcomes. Dashboards were designed and implemented for business users to model deal finances based on hammer prices at auctions to predict outcomes and manage risks.

OUR IMPACT

FTI created a competitive advantage for the organization by significantly reducing time (from days to hours) to understand deal finances. Individual specialists could now immediately simulate how the deal structures they propose to consignors would affect profitability. Helped identify profit minimizing deals early in the sales cycle.

Blockchain

FTI Consulting’s Blockchain Advisory Services practice focuses on leveraging innovation through blockchain technology to develop scalable, efficient and cost-effective workflows to solve enterprise business problems. Our approach is software agnostic and structured around transparent collaboration. We work alongside our stakeholders to develop comprehensive needs analysis and assessments, ROI studies, software selection, implementation and support and proof of concept or pilot projects. Our team of professionals – comprising blockchain experts, former regulators, cyber security leaders, forensic investigators, law firm counsel, litigation support, in-house counsel and IT – provide enterprises with holistic technical, legal and regulatory expertise and transparent program development.

Blockchain in Action:

SITUATION

Eager to innovate in a competitive industry, our client had a lofty vision to overhaul its processes for product transportation using product tracking and tracing.

OUR ROLE

We partnered to develop the program architecture, write and deploy smart contracts for it and validate the new processes. An ongoing project, the work with our client is enabling the company to immutably track thousands of steps and millions of transactions relating to product shipments between the U.S. and Canada.

OUR IMPACT

We provided significant results including: payment cycle reduction from 45-90 days to just hours; significant ancillary savings estimated at $3M annually; simplified regulatory reporting; reduced complexity and increased trust between our client, its partners and its clients; and extensive logistical improvements.

Information Technology Outsourcing

Our team of experienced resources bring expertise in IT infrastructure, application, helpdesk and IT Service Management to help with your outsourcing needs. Our senior resources have held IT operations leadership roles in the past and bring their hands-on experience to define solutions to address specific situations.

Our services include objective/goals definition, scope identification, RFP issuance, partner selection, T&C definition, contract negotiation, transition planning and execution. Depending on the maturity of your IT operations, we tailor our methodology, tools and templates to fit your specific requirement.

Information Technology Outsourcing in Action:

SITUATION

A major Private Equity firm based in the US but with global presence through a network of over 40 portfolio companies wanted to identify and partner with an India-based Information Technology Outsourcing (ITO) service provider to achieve scale and growth for the PE’s portfolio.

OUR ROLE

We developed an outsourcing assessment methodology scoring business activities in three dimensions: process capability (the potential for a function to be outsourced), process readiness (the process’s current-state readiness to be outsourced) and utility (the degree of benefit as measured by service effectiveness, cost effectiveness and level of burden reduction). We then developed a business case for outsourcing for PortCo’s in scope based on newly created methodology along with an RFI to identify potential India-based ITO service providers.

OUR IMPACT

Built a framework that will be deployed as part of client’s outsourcing strategic initiative and applied across client’s portfolio. Newly created methodology is currently being deployed across multiple portfolio companies.

Contact Our Experts

Renjit Lal

Managing Director

Corporate Finance

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John Singel

Managing Director

Corporate Finance

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